UserLoop supports Shopify's checkout extensibility, letting you add surveys to the thank you page and order status page through Shopify's drag-and-drop editor.



[Watch: UserLoop Shopify Checkout Extensibility](https://www.youtube.com/watch?v=lZOy_FuEavU)



### Adding UserLoop to Your Checkout Pages

**Step 1.** In Shopify Admin, go to **Settings > Checkout** and find the checkout customization option.

**Step 2.** Select either the **Order Status** or **Thank You** page. We recommend adding the survey to both. Click **Add App Block**.

**Step 3.** Select **UserLoop** from the list to add the survey block.

**Step 4.** Drag the block to position it on the page. For best visibility, place it at the top of the Order Details section.

**Step 5.** Save your changes.

### Which Survey Is Displayed?

UserLoop displays whichever checkout survey you've marked as **active** in your UserLoop account. To change which survey appears, go to **Surveys**, select a different checkout survey, and click **Activate Survey**.

### Features

Checkout extensibility surveys support:

- Multi-language translations
- Follow-up questions
- Customer targeting (all, new, or returning customers)
- Discount code rewards
- Auto Proceed mode

### Need Help?

If you have any questions about checkout extensibility, reach out to us via live chat and we'll be happy to help.