UserLoop lets you control which customers see each question in your survey. This is handy when you want to ask different questions to different groups of customers.

### Targeting Options

There are three options you can choose from for each question:

**All customers** — The question is shown to everyone (default).

**Only new customers** — The question is only shown to customers who have never placed an order on your store before.

**Only returning customers** — The question is only shown to customers who have purchased from you in the past.

### How to Set Customer Targeting

**1.** Go to **Surveys** and select your survey.

**2.** Click the **Questions** tab.

**3.** On each question, look for the targeting option to choose which customers should see it.

### Need Help?

If you have any questions about customer targeting, reach out to us via live chat and we'll be happy to help.