By default, your email surveys are sent from your store name at **@shop-survey.com**. This is how it appears to your customers in their inbox — your store name shows as the "From" name.

### Custom Email Addresses

You can send survey emails from your own domain name by setting up a custom domain. This gives your emails a more professional, branded appearance.

To set up a custom domain for your survey emails, go to your survey's **Settings** tab and look for the **Custom Domain** section. For full setup instructions, see our [Custom Domains](/hc/userloop/articles/surveys-custom-domains) article.

### Need Help?

If you have any questions about configuring your survey email address, reach out to us via live chat and we'll be happy to help.